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Version: 2.3.0

Signing verification documents using eKYC

Ngày tạo: Dec 31, 2024
Người tạo: VNPT eContract's team


Signing eKYC (Electronic Know Your Customer) is a form of electronic signature that uses identity verification technology through photographing identification documents and facial recognition.

Types of identification documents​

The feature allows the identification of various types of identification documents in Vietnam for identity verification, including:

  • ID Card:
    • Old type 9 digits
    • New type 12 digits
  • Citizen ID:
    • Barcode
    • Chip embedded
  • Passport
  • Military ID, including:
    • Officer ID
    • Professional soldier ID

Input image standards​

  • Input image: Original photo, no scans or photocopies.
  • Image format: JPG, JPEG, PNG.
  • The image must clearly show all four corners or all key components of the document:
    • Picture
    • National emblem
    • Title
    • Seal
  • The image must not have:
    • Corner cuts
    • Peeling
    • Hole punches
    • Detachment
    • Reassembly in a torn state
    • Missing part of the border
  • Clarity: Information fields must be easy to read, not erased, and not blurred.
  • Size: Must not exceed 5MB and a minimum resolution of approximately 600 x 900 pixels to ensure accurate reading ratios.

Signing eKYC Documents​

Steps to perform:

  • Step 1: Access one or more documents awaiting "eKYC Sign"
  • Step 2: Confirm the content in the document and legal terms
  • Step 3: Select the type of identification for verification
  • Step 4: Take a photo of the front of the document
  • Step 5: Take a photo of the back of the document.
  • Step 6: Capture a portrait of the document owner
  • Step 7: Confirm eKYC results
  • Step 8: Perform OTP verification via email/SMS
Note:
  • Documents: For "Passport" and "Driver's License", the back does not need to be photographed.

  • eKYC verification:

    • The device must have a camera and permissions enabled for verification.
    • From the second verification onwards, photographing both sides of the document may depend on each company's configuration. If verification information is stored, only face verification is required.
  • OTP Code:

    • The code will be sent via the method set by the user in the Account Management.
    • Step 8 may be skipped depending on whether the user has enabled two-factor authentication.

1. Sign a document​

2. Sign multiple documents​

Rejecting document​

Note:
  • The OTP to sign the document will be sent via the method set by the user in the Account Management, depending on whether two-factor authentication is enabled or not:
    • Via email
    • Via SMS

1. Reject a document​

2. Reject multiple documents​